Who are we?
A well-connected start up driven by one objective: To make your life easier during your stay through our innovative services, including delivering quality and affordable sandwiches and menus directly to you on ski slopes.
What should I do If I can’t order online?
Just call us at +33 6 48 21 78 38 and we’ll help you
On slope delivery
Easy Vallee, is it all about quality products?
Yes indeed! All our sandwiches and menus are made by hand with carefully selected products from local producers to assure you a tasty and fresh experience!
Are online payments secured?
Absolutely! through our “Banque Populaire” online payment platform or the one used by “Carrefour market” for shopping delivery (both accessible trough www.easyvallee.com).
To confirm each payment, you will enter a unique confirmation code which will be automatically SMS to you.
Do you deliver in the whole ski resort area?
Not for now. We manage 4 exclusive delivery points indicated on the map accessible through our website. Two spots (“Vallons” and “Prorel”) where our barbecues will be made, the spot of “Serre Ratier” and in Chantemerle at the shop “La petite chaumière”, at the bottom of Luc Alphand ski slope.
May I pay my order at the delivery spots?
All orders are payed online through our website or directly at the shop “La petite chaumière”, at the bottom of “Luc Alphand” ski slope in Chantemerle.
How much are the delivery costs?
No delivery costs to be added. Our prices are all inclusive (smile included!)
Can we place one order applicable for a few days?
Yes of course! Under the same order, you can select days and places you would like to get your meals delivered.
May I order for the same day?
Not a problem before 10am online. You may also order anytime directly at the shop “La Petite Chaumière” located at the bottom of Luc Alphand ski slope in Chantemerle.
How to get my invoice after purchasing online?
You invoice will be sent to you by email when your order is finalized. It’s also available online when entering your account.
May I tip the delivery man?
You’re welcome to do so and we thank you in advance for this attention.
How to use a discount code?
Just mark your discount code where required when ordering online.
Can we purchase our sandwiches/meals from a specific place if we don't order online?
Indeed, you may also purchase anytime from the shop “La petite chaumière” located at the bottom of Luc Alphand ski slope in Chantemerle.
I made a mistake and selected the wrong delivery spot.
I call Easy-Vallee at +33 648217838. If we can, we’ll send you our deliveryman at the required new spot. If not, then your meal will be waiting for you until 18h at "La petite chaumière” located at the bottom of Luc Alphand ski slope in Chantemerle.
I’ll be late at the delivery spot.
No worries, our deliverymen will wait for you until 12h45 and you can always inform us that you’ll be late through calling Easy-Vallee at +33 6 48 21 78 38. If you can’t make it or if you arrive at the spot after 12h45, Your meal will be waiting for you until 18h at "La petite chaumière” located at the bottom of Luc Alphand ski slope in Chantemerle.
Our deliveryman is late (Very rare but may happen).
Be patient. He may be delayed at the chair lift.
I’d like to add one article to my meal ordered online.
Just call Easy-Vallee at +33 648217838 and/or ask the deliveryman who may have extras to sell to you…
I would like to cancel my order.
I call Easy-Vallee at +33 6 48217838 to do so before 10am the same day.
How to grill my “BBQ”?
Between 11h and 15h, Serre Chevalier resort provides the public with barbecue areas and dedicated agents to assist you. You’ll just have to put your meaty Easy-Vallee products on the grill!
Can we book a table at picnic spots?
Unfortunately not as picnic sports are public and need to remain accessible to everybody. However at 12h30, picnic spots are relatively quiet and you shouldn’t have any problem to find some space for you and family.
Easy pass, what for?
No more endless queuing on Saturday and Sunday to rent you ski equipment. Show your easy pass to be served first and access numerous benefits including significant discounts!
How to use Easy Pass?
Buy online, download your Easy Pass and show it when entering Easy-Vallee partnering ski shops.
May we still benefit from our premium access when returning ski equipment?
Where to use your Easy-Pass?
Easy Pass is to be used in the partnering ski shop selected when purchasing online.
Delivery of your groceries purchased through Carrefour Market website.
Can groceries be delivered every day of the week?
Yes, except on Sundays. For delivery the same day, your order needs to be placed online before 14h30.
Where to purchase groceries to be delivered to your accommodation?
You need to purchase on line though “Carrefour market” website with whom we are partnering.